Policies

All custom orders, personalized orders, and made to order items are ALL final sale. 

No refunds will be given once payment is submitted. Depending upon the situation, I may be able to re-create your piece for you for an additional fee.

Children under the age of 2 may have a very light print and may be difficult to see in a finished jewelry piece. Please be aware of this before purchasing for a child's print as they are NON REFUNDABLE!

The fingerprint jewelry we create is not intended to replace identification information for children and families. Fingerprint jewelry is completely handcrafted, and may have slight differences from the actual print. The finished fingerprint piece will shrink in size from the molded print due to the high temperatures the silver is fired.

Each print is different and will not look exactly like the example pictures. Most prints in the example pictures are of an adult male with a deep print, not everyone's print is that deep, some are lighter and shallower than others, it really just depends on each person. So please expect differences in your finished piece.

We are not responsible for any lost or misplaced orders once they are in the hands of the postmaster. In some cases, we may be able to duplicate an order upon request for an additional charge.

Jewelry Care
Sterling silver jewelry is made from quality 92.5% silver and may tarnish over time depending on air, perfumes, skin acidity, and many other factors. Sterling silver may be polished to restore its shine.

Oxidized (darkened) sterling silver is completed by hand and may result in subtle differences of tone and color - it is not a black coating on the silver. The blackened color may fade and change over time creating an aged look. DO NOT USE a "silver cleaner" on oxidized jewelry as it will distort or may completely remove the oxidation, changing the look of your piece.

Fine silver jewelry is crafted from 99.9% silver and does not tarnish, however with time, may take on an aged sheen. Clean with mild soap and water.

To sustain the look of your new jewelry it is best to avoid wearing pieces while sleeping or anytime spent in water. All jewelry needs to be handled with much care to retain the original look of the piece.

Copyright 2004-2014 FAMILY FINGERPRINTS. The artist reserves all reproduction rights. No work may be reproduced in any manner whatsoever with out express, written consent of the artist, including jewelry, designs, names, images and descriptions.